Guarantee & Warranty · A New Leaf Painting · Jacksonville, FL
Iron-Clad Guarantee
& Workmanship Warranty
Most painting contractors promise a good job. We put it in writing on every single estimate — before work ever begins. Your satisfaction is confirmed in person at the final walkthrough and protected by both our Iron-Clad Guarantee and a written workmanship warranty.
After 25 years and 5,000+ projects, we do not call the job done until you say it is.
✓ Iron-Clad Guarantee
✓ Interior: 2–5 yr warranty
✓ Exterior: 5–10 yr warranty
✓ 750+ Verified 5-Star Reviews
✓ SW Emerald & BM Aura only
✓ Licensed & $5M Insured
How the Guarantee Works
Peace of Mind at Every Step
The guarantee is not something that kicks in after something goes wrong. It is built into every single step of how we work.
1
Estimate Day
The Guarantee Is Written Into Your Estimate
Before we quote a single number, your Iron-Clad Guarantee is already included in writing — a documented commitment on every estimate we provide, every time.
2
Project Execution
Every Job Follows the Same Proven Process
Thorough surface prep. Premium products. Daily cleanup. Crew leader communication every day. The guarantee is backed by process — not hope.
3
Final Walkthrough
We Don’t Leave Until You Say It’s Done
Your crew leader walks every surface with you. You review. You give feedback. Every concern addressed on the spot — before we pack up and before final payment.
✓
If Something Isn’t Right
We Make It Right — Or Your Paint Is Free
If after our best efforts we still haven’t met your expectations — the full cost of your paint and materials is 100% free. No questions. No runaround. That is the Iron-Clad Guarantee.
The Iron-Clad Guarantee
100%
Paint & Materials Free If You’re Not Satisfied
Our Iron-Clad Guarantee is simple: your project is not complete until you are satisfied. We will respond quickly and thoroughly to any concern and continue working with you until the result meets your expectations.
This is not a marketing claim. It is a written commitment included on every estimate we provide — before a single drop cloth hits your floor.
✓
Your project isn’t complete until you say so
Final walkthrough with you — every concern addressed before we pack up, not after.
🔨
Every job follows a proven process
Proper surface prep, premium products, and a systematic approach that eliminates failure before it starts.
🌟
Premium products for Florida’s climate
Sherwin-Williams Emerald and Benjamin Moore Aura — UV-resistant, mildewcide-fortified, exclusively.
💬
Clear communication every single day
Your crew leader updates you daily. You are never left wondering what is happening or when we arrive.
Written Workmanship Warranty
What Our House Painting Covers & How Long
Beyond the guarantee, every project is backed by a separate written workmanship warranty. The term depends on scope and product system, and is specified in your estimate before work begins.
Interior Painting
2–5
Year Workmanship Warranty
Exact term specified in your written estimate. Scope, surface condition, and products used all factor in.
This Warranty Covers
✓Peeling or adhesion failure due to our preparation
✓Workmanship-related defects in application
✓Blistering or chipping caused by our process
✓Application issues affecting the final finish
Ceiling repairs: 12-month workmanship warranty on all ceiling repair work.
Exterior Painting
5–10
Year Workmanship Warranty
Standard is 5 years. Upgrade to 7 or 10 years based on product system — listed as line-item options on every exterior estimate.
This Warranty Covers
✓Peeling, blistering, or adhesion failure from our work
✓Workmanship defects in preparation or application
✓Failures caused by our preparation process
✓Chipping or cracking caused by our application
Stucco & wood repairs: 12-month workmanship warranty on all repair work we perform.
⭐ Exterior Warranty Upgrade Options
Every exterior estimate includes line-item options to upgrade coverage based on the product system you choose:
5
Years
Standard
Premium acrylic exterior system
7
Years
SW Duration
Enhanced UV & mildew resistance
10
Years
SW Emerald
Maximum Florida climate protection
Florida Climate & Your Warranty
Built for Jacksonville’s Climate — Not Just Painted Over It
Florida’s climate is one of the most demanding environments for exterior paint in the country. A warranty is only as good as the preparation and products behind it.
This is why our warranty coverage begins with preparation — not paint. We identify and repair wood rot, stucco damage, and surface failures before a single coat is applied.
☀️
300+ Days of Sun
UV-resistant formulas required — not optional
💧
Year-Round Humidity
Mildewcide-fortified products on every project
🌧️
Heavy Summer Rain
Full caulking of every gap & penetration
🌊
Coastal Salt Air
Marine-adjacent primer systems for coastal homes
🧱
Stucco & Wood Repair
Substrate fixed before paint is ever applied
⭐
Two-Coat Minimum
Every surface, every project — no exceptions
Full Transparency
Where Our Warranty Applies — and Where It Doesn’t
We believe complete transparency is the foundation of a relationship worth having.
The exclusions below are standard industry conditions — we explain them so you understand why preparation matters so much.
✓Peeling, blistering, or chipping caused by our workmanship
✓Adhesion failures from our preparation process
✓Application defects affecting the finish quality
✓Workmanship issues on all surfaces we painted
✓Repairs to specific areas where failure occurred
—Normal wear and tear or UV-driven color fade
—Structural defects, settling, or substrate movement
—Moisture intrusion from leaks or structural failures
—Stucco cracks forming or reappearing after painting
—Work or materials not supplied by A New Leaf Painting
Why these exclusions exist: Every item represents a condition that exists independent of the paint system. Structural movement, moisture intrusion, and substrate failure cannot be resolved by any coating alone. This is exactly why we identify and repair underlying issues before painting begins — a paint job applied over an unresolved problem is not covered by any warranty in the industry.
A New Leaf Painting · Jacksonville, FL
Peace of Mind From Start to Finish
Most contractors leave you guessing. We leave you certain. Every project is backed by a proven process and protected in writing by our Iron-Clad Guarantee and workmanship warranty.
From the first drop cloth to the final walkthrough — you always know exactly what is happening, what comes next, and what your home is protected by.
Service Areas · Northeast Florida
Our Guarantee & Warranty Covers Every Community We Serve
Every homeowner we serve receives the same Iron-Clad Guarantee and written workmanship warranty — regardless of zip code, home size, or project scope.
📍 Duval County
San Marco
Historic homes & St. Johns River corridor
Atlantic Beach
Coastal homes, cottages & oceanfront properties
Oakleaf Plantation
Master-planned community, southwest Jacksonville
Mandarin & Southside Jacksonville
Established communities along the St. Johns River
📍 St. Johns County
Julington Creek
Master-planned communities, zip 32259
Ponte Vedra Beach
Golf communities & oceanfront estates
Nocatee
Northeast Florida’s fastest-growing community
St. Augustine
Historic homes, coastal & master-planned
📍 Clay County
Orange Park
Established neighborhoods, 32073 & 32065
Fleming Island
Waterfront & golf community homes
Green Cove Springs
Historic riverfront community
Middleburg
Growing residential communities, 32068
📍 Nassau County
Amelia Island
Coastal & oceanfront homes, zip 32034
Fernandina Beach
Historic Victorian homes & coastal properties
Not sure if we cover your area? Call or text (904) 615-6599 and we’ll confirm immediately.
Frequently Asked Questions
Warranty & Guarantee Questions — Answered
Can’t find your answer? Call or text (904) 615-6599.
🛡
Our Iron-Clad Guarantee
We will deliver a clean, thorough, professional painting job with proper preparation and premium products — or your paint is 100% FREE. Not a marketing claim. A written commitment on every estimate we provide.
After 25 years and 5,000+ projects in Jacksonville and Northeast Florida, we stand behind every brushstroke.
Jacksonville, FL & Northeast Florida
Hire Painters Who Stand
Behind Their Work
Every project is backed in writing — the Iron-Clad Guarantee on day one and a workmanship warranty that protects your home for years after we leave.
✓ Iron-Clad Guarantee — Written on Every Estimate
✓ 2–10 Year Workmanship Warranty
✓ Licensed & Fully Insured
✓ 750+ Five-Star Reviews
✓ BBB A+ Accredited
📍 Locally Owned & Trusted in Jacksonville Since 2001 | 11246 Distribution Ave E STE 16, Jacksonville, FL 32256
